Privacy Policy

1. Overview

This Privacy Policy explains how APPLIKU DOO NOVI SAD ("APPLIKU", "we", "us", or "our") collects, uses, stores, and shares information when you use UptimeFor.me. The service provides uptime monitoring, alerting, team management, billing, and public status pages.

If you have questions about this policy or your personal information, contact us at support@appliku.com.

2. Information We Collect

We collect information you provide directly, such as your name, email address, password, profile details, team membership data, monitor configuration, status page content, incident updates, subscriber email addresses, support messages, and billing-related identifiers.

We also collect technical information generated by use of the service, including IP address, browser and device data, authentication events, security logs, request logs, monitor check results, uptime statistics, notification delivery records, and cookie or session data.

3. How We Use Information

We use information to provide and secure the service, authenticate users, run monitor checks, send alerts and transactional emails, display status pages, manage teams and subscriptions, process billing, prevent fraud or abuse, troubleshoot issues, improve product quality, and comply with legal obligations.

4. Payments

Paid subscriptions are handled by Paddle as merchant of record. We do not store full payment card numbers. We may receive billing status, customer identifiers, subscription identifiers, invoice details, and fraud-prevention signals from payment providers so we can manage access to paid features.

5. Sharing and Service Providers

We share information with service providers when needed to operate UptimeFor.me, such as hosting, databases, email delivery, payments, analytics, logging, customer support, and abuse prevention. We may also disclose information when required by law, to enforce our terms, to protect the service and users, or as part of a business transfer such as a merger or sale.

6. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, sessions, security, preferences, analytics, and product functionality. You can control cookies through your browser settings, but disabling them may prevent parts of the service from working correctly.

7. Retention

We keep personal information for as long as needed to provide the service, maintain security, meet legal and accounting obligations, resolve disputes, and enforce agreements. Some logs, billing records, security records, backups, and fraud-prevention records may be retained after account deletion where permitted or required by law.

8. Security

We use technical and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or destruction. No internet service can guarantee perfect security, and you are responsible for protecting your account credentials and access to your email account.

9. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You can manage some account data inside the service. For other requests, email support@appliku.com. We may need to verify your identity before completing a request.

10. International Transfers

We may process and store information in countries other than your own. Those countries may have different data protection laws, but we will protect personal information as described in this policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of the service after an update means the revised policy applies.